About
Last Updated • Apr 28, 2026
lol.gl is a managed software service published at lol.gl and operated by Ava Associates LLC (“we” / the legal entity for contracts, taxes, and platform registrations). The product is a control surface and runtime for technical founders and small teams who use a persistent AI operator with real tools, human oversight, and clear communication controls.
Legal Business Identity
For Public and Platform Review Use
Entity: Ava Associates LLC, United States. Website for the product: lol.gl. Public contact for product, support, compliance, privacy, and provider review: support@lol.gl. The brand name and domain “lol.gl” are used in product, account, and service communications.
Short company description: A U.S. software and infrastructure company that provides lol.gl, a managed runtime and control surface for AI operations with account, billing, support, email, optional SMS, optional phone and AI voice, and provider integrations.
Business address: Ava Associates LLC · Operating in California, United States. For a street or registered address as on file (for matching a state, tax, payment, email, messaging, or other provider record), contact support@lol.gl and reference “registered address for verification” so we can route the request. The public URL set for provider review is: About, Contact, Privacy, Terms, Communications, Integrations, Email, Phone Calls, SMS Terms, and Abuse.
What the Product Is
lol.gl provides hosted software, configuration, and integrations so a user can run an AI operator with clear policies, tool access, human oversight, spending controls, and communication controls.
The commercial model is a subscription to software and use of our infrastructure, with optional add-ons as offered in the app. Communication channels are used for account, security, support, billing, onboarding, service notices, and user-configured product flows, not for broadcast advertising or purchased-list outreach.
The service is for adults running serious projects, not a children’s app; see the privacy policy and terms for more.
External Integrations
The product may use or connect to external providers for AI model execution, realtime voice, image and video generation, cloud storage, user uploads, database and authentication, payments, email delivery, domains, deployment, and provider-key verification.
Provider access can require account verification, production access, model access, billing setup, domain verification, marketplace approval, or separate provider terms. The public pages here describe the business, user safeguards, data handling, acceptable use, and communication policies those providers typically need to review.
Communication Use Case
Email, SMS, and Voice Summary
Email, SMS, and voice are used for account access, setup, security, billing, support, service notices, and user-configured operational reminders. SMS-specific message types, opt-in, STOP/HELP/START, sample content, and frequency are detailed on the SMS Program Terms page.
Communication Safeguards
lol.gl is built so communication tools remain tied to user configuration, consent records, provider limits, opt-out handling, and account controls. Agents do not receive blanket permission to send unsolicited email, SMS, or calls.
Where communications are available, the product path is designed around explicit setup, reviewable configuration, suppression handling, and operational use cases. High-risk uses such as cold outreach, purchased-list campaigns, phishing, impersonation, harassment, and evasion of provider limits are prohibited.
Policies and Documents
Policies: lol.gl/legal, lol.gl/about, lol.gl/contact, lol.gl/privacy, lol.gl/terms, lol.gl/communications-policy, lol.gl/integrations, lol.gl/email-policy, lol.gl/phone-policy, lol.gl/sms-terms, lol.gl/abuse-policy. These are the stable public pages for policy URLs, website review, product review, provider review, and communication review.
These pages describe lol.gl public policies for product use, privacy, communications, billing, and third-party provider review. We keep the public contact and policy links stable for users and external platforms.
Need something else?
Open the app or write to the same support address we use for provider and compliance review.