Acceptable Use and Abuse Policy

Users may not use lol.gl to violate law, sanctions, export controls, intellectual-property rights, privacy rights, payment rules, provider safety policies, marketplace rules, model policies, data access limits, or account review decisions.

Users may not use connected credentials, API keys, payment methods, domains, cloud accounts, storage buckets, communication providers, or model providers unless they are authorized to do so.

Users may not use the service to distribute malware, exploit vulnerabilities, evade authentication, scrape protected systems, attack infrastructure, generate non-consensual intimate content, exploit minors, or facilitate physical harm.

Agents must remain within user configuration, product permissions, provider terms, spending controls, and human oversight paths where the product requires them. Automation may be rate-limited, paused, or blocked when it creates legal, safety, billing, deliverability, or provider risk.

Users are responsible for prompts, uploaded content, outputs, connected accounts, recipient lists, and instructions they provide to the service. lol.gl may review limited metadata, logs, or content where needed to investigate abuse, enforce this policy, protect users, or comply with law.

We may warn, rate-limit, suspend, terminate, suppress messages, revoke access to specific features, preserve evidence, or report activity to providers or authorities where appropriate.

Report abuse, suspicious calls or messages, unwanted email, credential misuse, payment fraud, or provider-rule violations to support@lol.gl. Include account details, sender or recipient address, phone number, provider name, timestamps, message IDs, call SIDs, screenshots, headers, URLs, or webhook IDs when available.